Re: Charter - Southern Oregon routing issues

1 msg	BGP issues qwest in Burbank, CA
1 msg	Looking for Yahoo-SOC contact
1 msg	Cachefly Contact
2 msg	auth*.ns.uu.net
1 msg	auth00/auth100.ns.uu.net down ?
3 msg	PCH BGP Archive down?
1 msg	Looking for Flickr contacts

Charter - Southern Oregon routing issues
\ S. Ryan (7 May 2008)
. \ S. Ryan (7 May 2008)

1 msg	Google Contact
1 msg	Bob Crooks/SaskTel/CA is out of the office.
51 msg	Microsoft.com PMTUD black hole?
4 msg	Strange network behaviour
1 msg	Was Burma off the air due to the Cyclone ?
17 msg	OSPF minutia, and, technote publication venues
2 msg	Deadline Extension UBICOMM 2008, September 29 -...
1 msg	[Fwd: Re: outages]
2 msg	outages
21 msg	Did Youtube not pay their domain bill?
9 msg	Introducing latency for testing?
33 msg	fair warning: less than 1000 days left to IPv4 ...

Subject:	Re: Charter - Southern Oregon routing issues
Group:	Nanog
From:	S. Ryan
Date:	7 May 2008

This issue is now resolved for the time being. It went on for 2+ hours.

Sorry for the noise.

Regards,

Steve

S. Ryan wroteth on 5/7/2008 2:05 PM:
> I've called Charter and they deny they have an issue. I'm looking to
> speak to a Charter engineer who can specifically help with issues in the
> Southern Oregon service area.
>
> Multiple customers cannot check mail on 110 or use port 25 or 587.
>
> Looks like a loop:
>
> traceroute to 204.16.46.136 (204.16.46.136), 30 hops max, 40 byte packets
> 1 192.168.1.1 (192.168.1.1) 2.143 ms 1.168 ms 0.849 ms
> 2 10.218.0.1 (10.218.0.1) 8.523 ms 8.551 ms 14.098 ms
> 3 ge5-2.cr01.mdfd.or.charter.com (68.185.17.113) 31.033 ms 10.993 ms
> 9.398 ms
> 4 68-116-79-133.or.charter.com (68.116.79.133) 11.145 ms 18.148 ms
> 10.23 ms
> 5 68-116-79-134.or.charter.com (68.116.79.134) 19.288 ms 9.768 ms
> 14.054 ms
> 6 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.881 ms 12.468 ms
> 10.898 ms
> 7 68-116-79-134.or.charter.com (68.116.79.134) 16.426 ms 10.631 ms
> 11.4
> ms
> 8 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 9.317 ms 10.047 ms 9.315
> ms
> 9 68-116-79-134.or.charter.com (68.116.79.134) 11.117 ms 9.992 ms *
> 10 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.928 ms 20.391 ms 9.513
> ms
> 11 68-116-79-134.or.charter.com (68.116.79.134) 11.349 ms 10.413 ms
> 10.222 ms
> 12 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 20.722 ms 9.746 ms 9.99
> ms
> 13 68-116-79-134.or.charter.com (68.116.79.134) 10.682 ms 11.198 ms
> 11.253 ms
> 14 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.376 ms 21.943 ms
> 10.914 ms
> 15 68-116-79-134.or.charter.com (68.116.79.134) 11.039 ms 9.778 ms
> 17.995 ms
> 16 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 13.068 ms 10.622 ms
> 13.206 ms
> 17 68-116-79-134.or.charter.com (68.116.79.134) 11.783 ms 11.17 ms 9.351
> ms
> 18 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 15.859 ms 13.637 ms
> 18.188 ms
> 19 68-116-79-134.or.charter.com (68.116.79.134) 9.532 ms 14.751 ms
> 16.703 ms
> 20 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 21.073 ms 11.547 ms
> 10.913 ms
> 21 68-116-79-134.or.charter.com (68.116.79.134) 18.878 ms 9.844 ms
> 17.044 ms
> 22 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 17.192 ms 12.964 ms
> 10.855 ms
> 23 68-116-79-134.or.charter.com (68.116.79.134) 9.931 ms 13.66 ms 17.299
> ms
> 24 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 21.794 ms 11.108 ms
> 16.129 ms
> 25 68-116-79-134.or.charter.com (68.116.79.134) 17.288 ms 14.043 ms
> 12.522 ms
> 26 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 11.771 ms 14.531 ms
> 11.148 ms
> 27 68-116-79-134.or.charter.com (68.116.79.134) 11.697 ms 10.318 ms
> 9.069 ms
> 28 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 9.885 ms 15.104 ms 13.287
> ms
> 29 68-116-79-134.or.charter.com (68.116.79.134) 21.404 ms 12.868 ms
> 10.294 ms
> 30 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.807 ms 11.742 ms
> 12.197 ms
>
> Thank you for any assistance. I've even contacted Tier III at Charter
> and they're unwilling to help at all. I'm shocked they have a customer
> base still.
>
> Regards,
>
> Steve Ryan
> 541-842-8207
>
> _______________________________________________
> NANOG mailing list
> NANOG
> http://mailman.nanog.org/mailman/listinfo/nanog
>

_______________________________________________
NANOG mailing list
NANOG
http://mailman.nanog.org/mailman/listinfo/nanog