1 msgBGP issues qwest in Burbank, CA
1 msgLooking for Yahoo-SOC contact
1 msgCachefly Contact
2 msgauth*.ns.uu.net
1 msgauth00/auth100.ns.uu.net down ?
3 msgPCH BGP Archive down?
1 msgLooking for Flickr contacts
2 msgCharter - Southern Oregon routing issues
1 msgGoogle Contact
1 msgBob Crooks/SaskTel/CA is out of the office.

Microsoft.com PMTUD black hole?
\ Nathan Anderson/FSR (6 May 2008)
. \ Brandon Butterworth (6 May 2008)
. . \ Iljitsch van Beijnum (6 May 2008)
. . . \ Nathan Anderson/FSR (6 May 2008)
. . . . \ Nathan Anderson/FSR (6 May 2008)
. . . . \ Iljitsch van Beijnum (7 May 2008)
. . . . . \ Nathan Anderson/FSR (7 May 2008)
. . . \ Bjørn Mork (7 May 2008)
. . \ Nathan Anderson/FSR (6 May 2008)
. \ Robert Bonomi (6 May 2008)
. . \ Tomas L. Byrnes (7 May 2008)
. . . \ Marshall Eubanks (7 May 2008)
. . . \ Nathan Anderson/FSR (7 May 2008)
. . \ Nathan Anderson/FSR (7 May 2008)
. . . \ Randy Bush (7 May 2008)
. . . \ Glen Turner (7 May 2008)
. . . . \ Mark Newton (7 May 2008)
. . . . \ Patrick Giagnocavo (7 May 2008)
. . . \ Rich Kulawiec (7 May 2008)
. . . . \ Nathan Anderson/FSR (7 May 2008)
. . . . . \ Michael Sinatra (7 May 2008)
. . . . . . \ Iljitsch van Beijnum (7 May 2008)
. . . . . . . \ Tomas L. Byrnes (7 May 2008)
. . . . . . . . \ Nathan Anderson/FSR (7 May 2008)
. . . . . . . . . \ Iljitsch van Beijnum (7 May 2008)
. . . . . . . . . . \ Nathan Anderson/FSR (7 May 2008)
. . . . . . . . . \ Tomas L. Byrnes (7 May 2008)
. . . . . . . . . . \ Iljitsch van Beijnum (7 May 2008)
. . . . . . . . . . . \ Tomas L. Byrnes (7 May 2008)
. . . . . . . . . . \ Nathan Anderson/FSR (7 May 2008)
. . . . . . . \ Tomas L. Byrnes (7 May 2008)
. . . . . . . . \ Nathan Anderson/FSR (7 May 2008)
. . . . . . . \ Bjørn Mork (8 May 2008)
. . . . . . . . \ Joel Jaeggli (8 May 2008)
. . . . . . . . . \ Iljitsch van Beijnum (8 May 2008)
. . . . . . . . . . \ Smith, Donald (8 May 2008)
. . . . . . \ Hank Nussbacher (8 May 2008)
. . . . . \ Deepak Jain (7 May 2008)
. . . . . . \ SML (7 May 2008)
. . . . . . \ Tony Finch (8 May 2008)
. . . . . . . \ Blaine Christian (8 May 2008)
. . \ Stephen Sprunk (7 May 2008)
. \ Iljitsch van Beijnum (7 May 2008)
. \ Nathan Anderson/FSR (7 May 2008)
. . \ Tomas L. Byrnes (7 May 2008)
. . . \ Nathan Anderson/FSR (7 May 2008)
. . . \ Matthew Petach (12 May 2008)
. \ Michael Sinatra (7 May 2008)
. \ Scott Weeks (8 May 2008)
. \ Janet Sullivan (8 May 2008)
. . \ Niels Bakker (8 May 2008)

4 msgStrange network behaviour
1 msgWas Burma off the air due to the Cyclone ?
17 msgOSPF minutia, and, technote publication venues
2 msgDeadline Extension UBICOMM 2008, September 29 -...
1 msg[Fwd: Re: outages]
2 msgoutages
21 msgDid Youtube not pay their domain bill?
9 msgIntroducing latency for testing?
33 msgfair warning: less than 1000 days left to IPv4 ...
Subject:Re: Microsoft.com PMTUD black hole?
Group:Nanog
From:Nathan Anderson/FSR
Date:7 May 2008


 
Here is a brief update on the situation:

I have been in contact with someone at Microsoft's service operations
center, who has confirmed for me that MS does in fact block _all_ ICMP
at the edge of their network, that they are aware that this will in fact
break PMTUD, and that they have no current plans to change this practice
which they have implemented in the interest of security.

Nevertheless, the person I have been in contact with is naturally not
the final decision-maker on this issue and is going to continue to pass
the issue on up the chain of command for me. So although this issue is
not over and I do not have a final verdict from MS yet, I felt that,
given that I don't know how much time to expect to pass between now and
when that final verdict is rendered, it would be appropriate to let
everybody here know what I have learned thus far. Hopefully public
dissemination of this information factoid will prevent others in a
position similar to mine from having to helplessly beat their heads into
their keyboards.

I, naturally, voiced my strong objection over this security policy, and
attempted to make a reasoned argument with the contact I have over
there. We will see what comes of this.

Some have asked me to post copies of my private communication with my
Microsoft contact here. I don't think it is appropriate for me to post
copies of private communication without the other party's consent, so I
will have to decline unless he first gives me said consent.

Others have asked for valid contact information for the Microsoft NOC,
since the ARIN records for their 207.46.0.0/16 do not appear to be up to
date. I eventually found a working e-mail address from somebody
off-list who pointed to the WHOIS lookup from TUCOWS for
microsoft.comosoft.com (which I'm still not clear on what exactly this
is...). The e-mail address that was gleaned from this lookup was
msnhst, which goes to the Microsoft Corporate Domains
Team. They, in turn, forwarded my message on to
msnalerts, which generated a ticket # for me and is, as I
understand it, the e-mail address I was looking for in the first place
(leads to their network/system people).

I hope this is helpful to others.

Regards,

--
Nathan Anderson
First Step Internet, LLC
nathana

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