Asterisk queue and agents

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Asterisk queue and agents
\ Hall, Eric M. (7 Mar 2007)
. \ Octavio Ruiz (Ta^3) (7 Mar 2007)
. . \ Hall, Eric M. (7 Mar 2007)
. . \ Hall, Eric M. (8 Mar 2007)
. . . \ BJ Weschke (8 Mar 2007)
. . . . \ Hall, Eric M. (8 Mar 2007)
. . . . . \ BJ Weschke (8 Mar 2007)
. . . . . . \ Hall, Eric M. (8 Mar 2007)
. . . . . . . \ Hall, Eric M. (8 Mar 2007)
. . . . . . . . \ BJ Weschke (8 Mar 2007)
. . . . . . . . . \ Hall, Eric M. (8 Mar 2007)

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Subject:	Asterisk queue and agents
Group:	Asterisk-users
From:	Hall, Eric M.
Date:	7 Mar 2007

Have a question for the group

If I have an agent is on the phone outside of the queue should that
person still get queue calls ?

Doing a show agents online I see Available however show hints I see
inuse.

Any ideas

Eric Hall
Vice-president
Amaxx, Inc.
"Customized IT Solutions"
5925B Wilcox Place
Dublin OH 43016
614.923.6652 - Direct
614.486.3481 - Office
614.923.6652 - eFax

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