Re: TE210P issues - ReadList.com

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TE210P issues
\ Jerry Geis (24 Oct 2007)
. \ Steve Totaro (24 Oct 2007)
. . \ Matthew Fredrickson (25 Oct 2007)
. . . \ Steve Totaro (25 Oct 2007)
. \ Deepak Naidu (25 Oct 2007)
. \ Alejandro Kauffmann (25 Oct 2007)
. \ Matthew Fredrickson (25 Oct 2007)

3 msg	reload manager.conf
3 msg	bugs.digium.com
12 msg	[Fwd: Internal LAN echo problem]
2 msg	AMI ActionID.... Doesn't work
8 msg	AstManProxy Host Prefix?

Subject:	Re: TE210P issues
Group:	Asterisk-users
From:	Steve Totaro
Date:	25 Oct 2007

Matthew Fredrickson wrote:
> Steve Totaro wrote:
>
>> Calling Digium. Post your /var/log/messages and /var/log/asterisk/full
>> (just anything that looks relevant).
>>
>> Try a Sangoma card.
>>
>
> Or better yet, give us an opportunity to fix it. Sangoma cards have
> problems too and I'm sure they have been going through a "trial of fire"
> trying to eliminate compatibility-type problems with their boards, but
> when you have a problem, you still have to give them (and us) a chance
> to fix it. It's the nature of the PC world, there are a lot of
> different platforms to interoperate with.
>
Matthew,

I totally agree, that is why my first sentence in the reply was to call
Digium.

Everyone needs at least one backup plan (I prefer three or more).

If the system needs to go live tomorrow, Sangoma can overnight a card
and it may not exhibit the same issue. The card could probably be RMAed
with no problem to Sangoma if Digium gets it fixed in the meantime.

Sometimes systems need to be turned up yesterday, now, tomorrow, or you
best case scenario, you have weeks of time to to play around and
diagnose a problem. Your plan is going to reflect your timeframe needs.

Thanks,
Steve Totaro

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