Re: Asterisk Queue Problem - Automatic CallDistribution

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Asterisk Queue Problem - Automatic CallDistribu...
\ TienSen Chong (16 May 2007)
. \ BJ Weschke (16 May 2007)
. \ Lenz (16 May 2007)
. . \ TienSen Chong (17 May 2007)

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Subject:	Re: Asterisk Queue Problem - Automatic CallDistribution
Group:	Asterisk-users
From:	TienSen Chong
Date:	17 May 2007

If i call the extension number directing to the queue, i would get the
following warning:
WARNING[31250]: app_queue.c:3605 queue_exec: Unable to join queue "queue1"

If i replace the MGCP queue member with a SIP, it is working fine too.

i tried using the local channel as adviced with the following configuration:

queues.conf
strategy=roundrobin
member=>Local/200@test

extension.conf
exten=>601,1,Queue(queue1)
[test]
exten=>200,1,Dial(MGCP/103@103)

I would still get the same warning and the call doesn't seems to direct to
the "test" context.

Thanks for the reply.

Regards,
Chong

On 5/17/07, Lenz <lenz-ml> wrote:
>
>
>
> Hi Chong,
> I have no experience with MGCP, but do you see anything in the Asterisk
> CLI or the full log while the terminal is supposedly being called by the
> ACD?
> Another thing you could do is to create a Local/101@agents channel, whee
> as the queue memebre you have Local/101@agents and that does the actual
> calling to the MGCP terminal - you should see something in the CLI at this
> point.
> Hope this helps,
> l.
>
>
>
> On Wed, 16 May 2007 13:45:19 +0200, TienSen Chong <tiensen>
> wrote:
>
> > Hi all,
> >
> > I am seeing a strange problem with Asterisk queue. I am not sure if it's
> > my
> > configuration which is wrong or there's something with Asterisk.
> >
> > I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When
> i
> > tried to call the extension number directing to the queue, the MGCP
> > phone is
> > not ringing. However, it is fine to call the MGCP phone directly. The
> > strange thing is after i've called the MGCP phone directly, calling the
> > extension number directing to the queue works fine. I wonder what could
> > be
> > wrong. Any comment and help is very much appreciated.
>
>
> --
> Loway Research - Home of QueueMetrics
> http://queuemetrics.com
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